Leadership In Law Podcast · June 16, 2026 · 35 min
Navigating complex life insurance claims
A family can pay every premium on time and still get a letter saying the insurer will not pay. Stephanie Prestridge, co-founder of Life Claim, explains where estate planning runs into the reality of life insurance claims.
Hosted by host Marilyn Jenkins (Law Marketing Zone). The video loads from YouTube when you press play. Watch on YouTube
What the conversation covers
- What drives denials and delays behind the scenes, including the two-year contestability window.
- How insurers can revisit medical records even when the death had nothing to do with health.
- Why the paperwork can feel like a war of attrition for grieving families, and what not to say on a "helpful" call from the insurance company.
- Common planning mistakes: mixing up the insured, the owner and the beneficiary, assuming a will controls a policy, and not updating beneficiaries after divorce, remarriage or a new child.
- What it means to challenge a questionable denial, and why a do-it-yourself appeal, especially one written by AI, can permanently hurt a claim.
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More conversations
- How to fight denied, delayed and disputed life insurance claims (The Agent of Wealth, September 11, 2026)
- What families need to know about life insurance before a crisis hits (Tactical Living Podcast, June 15, 2026)
Summary written by Life Claim from the episode. General information, not legal advice. Views of the hosts are their own.